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Unable to download files I purchased
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TOPIC: Unable to download files I purchased
#12511
Unable to download files I purchased 9 Years, 3 Months ago Karma: 0
Im unable to download the files I purchased, initially I was getting an ssl error and now a download id error.


Please can I get access to the files I need please asap.

I also tried to email you and my emails are getting returned!





Heres proof of purchase:

16 Aug 2015 05:58:14 BST

You sent a payment of 24.99 EUR to Edwin2Win.


It may take a few moments for this transaction to appear in your account.
Merchant
Edwin2Win
You haven't entered any instructions.

Description Unit price Qty Amount
Order Number: 9181
€24.99 EUR 1 €24.99 EUR
Subtotal €24.99 EUR
Total €24.99 EUR
Payment €24.99 EUR
From amount £18.45 GBP
To amount €24.99 EUR
Exchange rate: 1 British Pound = 1.35520Euros

Invoice ID: 14302_8b5d8927cfbe1690faf1b8a4a5
jimmywiddle
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Posts: 4
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Last Edit: 2015/08/29 10:39 By edwin2win.
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#12520
Re: Unable to download files I purchased 9 Years, 2 Months ago Karma: 54
If you need a new download ID, you can always do it yourself as explained in the FAQ on how to get the latest version.
www.jms2win.com/en/faq/faq-joomla-multi-sites#cat-122

Concerning the download of the SSI for domains extension some antivirus may detect some peace of code that we are using as a security alert. This is a false alert.
If you encounter such issue with you anti-virus, try disabling temporarly before proceeding to the download.
If you still does not arrive to download, you can still send us an email.
We will send you the zip as a text file to try bypass your email anti-virus.
edwin2win
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