Hi,

We bought a template from templatemonster.com and we have successfully installed it on the master site. The problem that we are having now is that we cannot make changes on the template. I tried making changes on the css but they're not reflecting.

We appreciate if you can help us on this.


Thanks a lot.

If you have deployed the templates directory, cross-check the path that is displayed in the screen when editing the CSS.
You may think it is not updated but it will.
Also cross-check with and FTP tool or a SSH connection or whatever that the file located at the place mentioned when you edit the file is correctly update.
This will show you that the files is correctly updated.

After that you have to check if your front-end use the correct template file.
This depends of different parameters.
If you have deployed the slave site into a specific directory, cross-check that the path where you have deployed the slave site directory and the one where you have updated the template match.
If you have not specified a deployed directory (like on windows platform where this parameters is not available) in this case, you have to take care about the "template new folder" parameter because most of the template available does not compute correctly the templatte path. They does not use the JPATH_THEMES parameter defined by Joomla and hardcode the path that assume it is located in the root directory of joomla (that is wrong when a new path is provide). In this case, you may potentially have to patch the template "index.php" or other files to use the correct path.