Hi All

I am excited to get JMS installed and start benifiting from its features.

I have followed the installation of the Com and thsi has completed fine.

When I try to install the patches i get a whole load of errors:

*************************
**start error
*************************

* Unable to write entry
* Error during installation of the file "administrator/includes/defines.php"
* Copy failed
* Copy failed
* Copy failed
* Copy failed
* Copy failed
* Copy failed
* Copy failed
* Copy failed
* Copy failed
* Copy failed
* Copy failed
* Copy failed
* Copy failed

Message

* One or more backup file is missing. The original file(s) can not be restored.

Joomla Multi Sites version: 1.2.8 (Latest available: 1.2.8)
Patches definition version: 1.2.11 (Latest available: 1.2.11)

*************************
**end error
*************************

I wanted to concerntrate on the first patch and then move onto the rest. So the first patch seems to be for "administrator/index.php " i have check permission of this file and set it to 777 but i still get the patching error on this file.

As you will see many time in the forum and also in the user manual troubleshooting, the error "Unable to write entry" mean that you don't have permission to write on some file.

The file name that is reported is not necessarly the reason.
This maybe also another files that would cause this problem or another security permission.

If you have plenty of files listed in the list of patches that reports that you don't have write permission, try to solve them ALL before retry.

You can also try using the FTP Layer as explained in the video 15.
www.jms2win.com/tutorial#jms12x-15
Sometime this allow providing a user with enough privileges.

If you are runing on windows platform, you have to check the security permission.
See FAQ that present this case.


You also have to check that the directory have correct permission.

Hi Edwin

I thought you might come back with this, as i have seen from all the other post i have read to this forum, standard check list of suggestions.

I have enabled and tested JFTP in the base installation and i still get these errors.

Also i found another post where you suggested configuring JFTP and then to uninstall JMS and then install in again. tried this also and still have these issues.

A little more info about my install.

Joomla 1.5.13 running on plesk 9.0.1 based on CENTOS 5

Ww

If you have used the FTP and that you can modify ALL the files in the list of patches with the same FTP login and password then I don't know where the problem come from because when the FTP is used, all the files are copied using this FTP. So if you can do it manually then I don't see the reason.

All I could tell you is order our billable support if you want that we isntall JMS on your server and we search to solve the issue.
www.jms2win.com/download?page=shop.produ...35&category_id=1

Hi Edwin

Thanks for the response could you PM or email me with next steps for support.

I want to setup a master site and 2 slave sites. each site will be fairly small and do not require separate DBs.

Ww

I didnt know that was you but I have posted an email to the person who purchased the support and give him all my direct contact for the support and chat.