As I am not able to reproduce it, I can just suggest that you debug yourself and try identifying the reason.
I remember that the extension is delivered under GNU/GPL and that you have all the sources in clear in case where you need to modify it or debug it.
GNU/GPL also mean that the application is delivered AS IS and without any comitment.
Here it is remember the GNU/GPL
www.jms2win.com/media/LICENSE.txt
We respect perfectly the european law.
The price corresponds to the fee for the download and a free support is provided via this forum.